Winning Welcome Email Templates

Smile Surveys are a thing of the past and let's be honest -- how often are you truly using that information to guide your conversations with patients? 

If you are, kudos to you! 

But what if we told you there is an easier, more effective way to capture patient smile concerns?

All you need to do is send a simple welcome email to all new patients! You can send it along with other new patient paperwork or on its own; it's up to you. The important thing is that driving patients to this option allows you to capture the patient's concerns so you can easily record and send a personalized response/consult at any time.  

You're essentially doing your own lead generation, effortlessly. 

Option 1: 

Hi {Patient Name}, 

Our team is looking forward to meeting you at your appointment on {Date}!

We want to make sure you’re comfortable from the moment you step foot in our office so please let us know if you have any questions or concerns you’d like to discuss or that you’d like us to be aware of. You can respond to this email, give us a call at XXX-XXX-XXXX or submit your concerns virtually by clicking here {insert sign-up link}. 

Dr. {Name} will send you a welcome video and a personalized response within the next few days. 

Here’s a link to your new patient forms if you’d like to complete those prior to your visit as well. 

See you soon! :)

Option 2: 

Hi {Patient Name}, 

We’re thrilled you’ve chosen us to be your new dental provider!

We strive to provide the very best experience for every new patient and part of that is getting to know you and your dental concerns so we can be sure to address them during your appointment. Please feel free to email, call, or, better yet, submit your concerns here {insert sign-up link}. We’ll even send you a welcome video so that you can learn more about us before your visit. :)

Looking forward to seeing you!

P.S. Don’t forget to join our Facebook and Instagram Communities! We’ll keep you posted on specials, giveaways, and what we’re up to at {Practice Name}. 

Option 3: 

Hi {Patient Name}, 

Thanks for choosing {Practice Name}!

Our team can’t wait to meet you on {Appointment Date}. We know that going to the dentist isn’t everyone’s favorite thing to do, but we can promise you that you are in good hands. Please let us know if you have any questions, concerns or anxieties so we can make this experience the best you’ve ever had. You can reply to this email, give us a call, or submit them here {insert sign-up link}. We will send you a welcome video so you can get to know us prior to your visit and we’ll make sure we respond to anything you’d like to discuss. 

See you soon!

Option 4: 

Hi {Patient Name}, 

We’re looking forward to your first appointment at {Practice Name}! 

My name is Dr. {Name} and I just wanted to send you a quick message introducing myself. Over the course of my career, I’ve been lucky to meet some incredible people and have had the opportunity to help them lead healthier and more confident lives. I also pride myself on meeting my patients where they are, so I invite you to connect with me on Social Media, via email, phone or submit your concerns virtually and I’ll send you a personalized video response! 

You can click here {insert sign-up link} to submit your virtual inquiry. 

We love receiving messages and seeing your comments, so click here {Facebook link} to connect with us on Facebook and here {Instagram link} for Instagram.

Last but not least, you can email me at email@email.com or call us at XXX-XXX-XXXX. If I’m with another patient, leave a message with my team and I will return your call as soon as I can. 

I hope you have a great rest of your day and I’ll see you soon!

Option 5: 

Hi {Patient name}, 

Thank you for trusting {Practice Name} to provide your dental care. Providing our patients with a superior experience is our top priority. Part of providing that superior experience is learning all that we can about our patients and their smile concerns. 

We don’t want to waste your time in the office with additional paperwork to complete and whenever possible, Dr. {Name} likes to send personalized video responses. 

If you have 2 minutes, we’d love to hear from you. Please click here to submit some details about any concerns you have and we’ll make sure this information is noted on your profile.

We look forward to seeing you soon!